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Case StudyOctober 9, 20257 min read

Facial Recognition: Precision Up 10–25%, False Positives Down 30–60%

In identity verification, a false positive is not a rounding error. Most of the gain came from preprocessing and threshold work, not from a bigger model.

Client
Identity verification deployment
Industry
Computer vision

+10–25%

Precision over baseline

-30–60%

False positives

Production

Deployment-ready pipeline

Validated

Held-out evaluation

Facial Recognition: Precision Up 10–25%, False Positives Down 30–60%
Case Study

The problem

An off-the-shelf facial recognition model performed acceptably on benchmark data and unacceptably in the deployment environment. Real conditions — variable lighting, angles, image quality, occlusion from glasses and masks — produced a false positive rate that made the system unusable for identity verification.

In this application the two error types are not equivalent. A false negative inconveniences someone who then tries again. A false positive admits the wrong person, and the cost of that is not measured in user experience.

Where the gains came from

Not from a larger model. The first move was a preprocessing pipeline matched to the actual capture conditions: alignment, normalisation of lighting variance, and quality gating that rejects frames too poor to judge rather than guessing from them.

Then training strategy — augmentation reflecting the real distribution of angles and conditions rather than a generic set, and sampling that stopped the easy cases from dominating the loss.

Then threshold tuning, which is where most of the false positive reduction actually lives. The default operating point on a similarity score is a vendor's guess at your risk tolerance; setting it against your own cost matrix is close to free and is routinely skipped.

Evaluation

Evaluation ran on held-out data from the deployment environment, not on the public benchmark the base model was trained against. Benchmark numbers were treated as irrelevant to the decision, because they measure a different distribution.

We reported precision, recall and the confusion matrix at the chosen operating point rather than a single accuracy figure, because accuracy on an imbalanced verification task is a number that flatters everyone and informs no one.

Results

Precision improved 10–25% over the baseline model depending on the condition segment, and false positives fell 30–60% through the combination of quality gating and threshold tuning.

The system is deployment-ready for verification use, with an explicit operating point chosen against the client's risk tolerance rather than inherited from a default.

What we'd flag

The ranges reflect genuine variation across conditions. Well-lit frontal capture sits at the top; poor lighting and extreme angles sit at the bottom, and honest reporting means saying so rather than quoting the best segment.

Facial recognition in production carries obligations beyond accuracy — consent, retention, jurisdiction and bias evaluation across demographic groups. Those are not engineering afterthoughts, and any deployment plan that treats them as such will fail somewhere more expensive than a model metric.

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Big Ben Specialty FoodsDirector
MyPost handled our full workstream and consistently delivered on time. Their technical depth and proactive risk flagging were genuinely valuable, catching things before they became problems. A low-friction partner from start to finish — would absolutely hire them again in future.
EmpireOSFounder
We've been very impressed with MyPost. They are highly skilled from a technical standpoint, and we would absolutely hire them again in future.
Magic Media LLCCEO
MyPost has a very talented team with a real skill for solving problems. Highly recommend their services. They created a very complex EDI for our business, saving more than 40 hours a week.
Big Ben Specialty FoodsDirector
MyPost handled our full workstream and consistently delivered on time. Their technical depth and proactive risk flagging were genuinely valuable, catching things before they became problems. A low-friction partner from start to finish — would absolutely hire them again in future.
EmpireOSFounder
We've been very impressed with MyPost. They are highly skilled from a technical standpoint, and we would absolutely hire them again in future.
Magic Media LLCCEO
MyPost has a very talented team with a real skill for solving problems. Highly recommend their services. They created a very complex EDI for our business, saving more than 40 hours a week.
Big Ben Specialty FoodsDirector
MyPost handled our full workstream and consistently delivered on time. Their technical depth and proactive risk flagging were genuinely valuable, catching things before they became problems. A low-friction partner from start to finish — would absolutely hire them again in future.
EmpireOSFounder
We've been very impressed with MyPost. They are highly skilled from a technical standpoint, and we would absolutely hire them again in future.
Magic Media LLCCEO
MyPost has a very talented team with a real skill for solving problems. Highly recommend their services. They created a very complex EDI for our business, saving more than 40 hours a week.
Big Ben Specialty FoodsDirector
MyPost handled our full workstream and consistently delivered on time. Their technical depth and proactive risk flagging were genuinely valuable, catching things before they became problems. A low-friction partner from start to finish — would absolutely hire them again in future.
EmpireOSFounder
We've been very impressed with MyPost. They are highly skilled from a technical standpoint, and we would absolutely hire them again in future.
Magic Media LLCCEO
MyPost has a very talented team with a real skill for solving problems. Highly recommend their services. They created a very complex EDI for our business, saving more than 40 hours a week.
Big Ben Specialty FoodsDirector
MyPost handled our full workstream and consistently delivered on time. Their technical depth and proactive risk flagging were genuinely valuable, catching things before they became problems. A low-friction partner from start to finish — would absolutely hire them again in future.
EmpireOSFounder
We've been very impressed with MyPost. They are highly skilled from a technical standpoint, and we would absolutely hire them again in future.
Magic Media LLCCEO