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Case StudyAugust 27, 20256 min read

Predicting Restaurant Tips: A Regression Pipeline That Beat the Baseline 15–30%

A small, honest modelling problem done properly: feature engineering, cross-validation, and a baseline that had to be beaten before anything shipped.

Client
Hospitality analytics
Industry
Hospitality

15–30%

Lower error vs baseline

Cross-validated

Model selection

Reusable

EDA → train → evaluate

Deployable

Into analytics tooling

Predicting Restaurant Tips: A Regression Pipeline That Beat the Baseline 15–30%
Case Study

The problem

Tip income drives real operational decisions in hospitality — shift allocation, staffing levels, service model — and it was being estimated from rules of thumb. The question was whether the dining variables already being captured could predict it well enough to plan against.

The available signals were the ordinary ones: bill amount, party size, day, time of service, and smoker status in the source data.

How we approached it

Exploratory analysis first, and it earned its place: the relationship between bill and tip was strong but not linear across party sizes, and time of service interacted with day in a way a naive model would smear together.

Feature engineering followed from that — encoding categoricals properly rather than treating them as ordinal numbers, and deriving the interaction terms the exploration had exposed.

Model selection ran across candidates with cross-validation rather than a single train-test split, because on a dataset this size a favourable split can flatter a model by several points and a single split is how people convince themselves of results that do not hold.

Results

Prediction error fell 15–30% against a naive baseline — the baseline being the obvious percentage-of-bill assumption, which is what the model actually has to beat to be worth deploying.

The deliverable was a reusable Python pipeline from exploratory analysis through training to evaluation, packaged so it can be retrained on new data and dropped into lightweight analytics or decision-support tooling rather than living in a notebook.

What we'd flag

This is a small-data problem and it should be treated as one. The gain over baseline is real and modest, and anyone promising a transformative result from these variables is selling something.

Tipping behaviour is also culturally and regionally specific. A model fit on one venue's data should be refit rather than transplanted, and we would say the same about any similar behavioural target.

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MyPost has a very talented team with a real skill for solving problems. Highly recommend their services. They created a very complex EDI for our business, saving more than 40 hours a week.
Big Ben Specialty FoodsDirector
MyPost handled our full workstream and consistently delivered on time. Their technical depth and proactive risk flagging were genuinely valuable, catching things before they became problems. A low-friction partner from start to finish — would absolutely hire them again in future.
EmpireOSFounder
We've been very impressed with MyPost. They are highly skilled from a technical standpoint, and we would absolutely hire them again in future.
Magic Media LLCCEO
MyPost has a very talented team with a real skill for solving problems. Highly recommend their services. They created a very complex EDI for our business, saving more than 40 hours a week.
Big Ben Specialty FoodsDirector
MyPost handled our full workstream and consistently delivered on time. Their technical depth and proactive risk flagging were genuinely valuable, catching things before they became problems. A low-friction partner from start to finish — would absolutely hire them again in future.
EmpireOSFounder
We've been very impressed with MyPost. They are highly skilled from a technical standpoint, and we would absolutely hire them again in future.
Magic Media LLCCEO
MyPost has a very talented team with a real skill for solving problems. Highly recommend their services. They created a very complex EDI for our business, saving more than 40 hours a week.
Big Ben Specialty FoodsDirector
MyPost handled our full workstream and consistently delivered on time. Their technical depth and proactive risk flagging were genuinely valuable, catching things before they became problems. A low-friction partner from start to finish — would absolutely hire them again in future.
EmpireOSFounder
We've been very impressed with MyPost. They are highly skilled from a technical standpoint, and we would absolutely hire them again in future.
Magic Media LLCCEO
MyPost has a very talented team with a real skill for solving problems. Highly recommend their services. They created a very complex EDI for our business, saving more than 40 hours a week.
Big Ben Specialty FoodsDirector
MyPost handled our full workstream and consistently delivered on time. Their technical depth and proactive risk flagging were genuinely valuable, catching things before they became problems. A low-friction partner from start to finish — would absolutely hire them again in future.
EmpireOSFounder
We've been very impressed with MyPost. They are highly skilled from a technical standpoint, and we would absolutely hire them again in future.
Magic Media LLCCEO
MyPost has a very talented team with a real skill for solving problems. Highly recommend their services. They created a very complex EDI for our business, saving more than 40 hours a week.
Big Ben Specialty FoodsDirector
MyPost handled our full workstream and consistently delivered on time. Their technical depth and proactive risk flagging were genuinely valuable, catching things before they became problems. A low-friction partner from start to finish — would absolutely hire them again in future.
EmpireOSFounder
We've been very impressed with MyPost. They are highly skilled from a technical standpoint, and we would absolutely hire them again in future.
Magic Media LLCCEO